2278108 - Unable to revert Enhancement to Gender Values – Inclusion of Additional Gender Values after 30 day revert period expires in Upgrade Center - Employee Central

• Cannot select the "Undo" option in Upgrade Center for "Enhancement to Gender Values – Inclusion of Additional Gender Values" as the 30 day undo period has expired
• Revoke the update "Enhancement of Gender"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Employee Central 2.0

Navigate to Admin Center > Upgrade Center > View Recently Completed Upgrades

The 30 day "Undo" period has expired

If you need to remove the “Enhancement of Gender Values” update after the 30-day undo period has expired, you must open a Support case with SAP Cloud Product Support.

Customer Action

Raise an SAP Support Incident via SAP Support Portal using component: LOD-SF-EC-PER-PERS

Include the following information in the case:

1. Request the removal/revocation of the “Enhancement of Gender Values” update.
2. Provide written customer approval authorizing SAP to execute an update script at the database level to remove the additional gender values.
3. Explicitly ask the SAP Support Team to refer to KBA 2585856  – “Internal: How to request removal of the upgrade 'Enhancement to Gender Values' after 30 days.”
4. Include the required approval for the database-level action directly in the Support case.

SAP Action

After receiving the Support case and the customer's written approval:

• Cloud Product Support will engage the Cloud Database Operations team.
• Cloud Database Operations will execute the required database script.
• The script will remove the additional values introduced by the “Enhancement of Gender Values” update.

Important: This procedure applies once the standard 30-day undo period has expired. The database-level removal requires an SAP Support case and explicit customer authorization.

Customer Action:

• As a customer should raise SAP Support Incident for : Revoke the update "Enhancement of Gender
• Log a case via support.sap.com under component LOD-SF-EC-PER-PERS with the following details:
• Customer must provide a written approval for an Update script at the database Level (Revoke the update "Enhancement of Gender )
• Please be sure to submit approval for this action when raising the case with Cloud Product Support and add Ask SAP Support Team  to refer to KBA: 2585856 - Internal: How to request removal of the upgrade 'Enhancement to Gender Values' after 30 days

Please also be aware that if you have assigned any of these 3 values to users in your system, you will need to correct their Gender values in all Personal Information records where the values were 'Unknown', 'Undeclared' or 'Others'. You can run a Person and Employment Export Ad Hoc report on Personal Information data to analyse whether any users Personal Information data is effected. This data clean-up cannot be performed by Cloud Product Support or via any Script. This must be corrected by the customer either via UI correction, or Import.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Data Model Field Information for Employee Central

• Chapter: Personal Information | Data Model Field Information for Employee Central

  Inclusion in Succession and Calibration 2H 2022:

  With the 2H 2022 Release these values can be used within Succession and Calibration. If you have any concerns on this topic, please raise a case with the relevant support team.

  More information on the change can be found in the following link: What's New Viewer: Support More Values for Gender

• 2585856 - Internal: How to request removal of the upgrade 'Enhancement to Gender Values' after 30 days
• 2294642 - Personal Info Import: Gender Values
• 2278108 - Unable to revert Enhancement to Gender Values – Inclusion of Additional Gender Values after 30 day revert period expires in Upgrade Center - Employee Central
• Personal Information | Data Model Field Information for Employee Central - SAP Help Portal
• 2278108 - Unable to revert Enhancement to Gender Values – Inclusion of Additional Gender Values after 30 day revert period expires in Upgrade Center - Employee Central
• 2093276 Adding 'Unknown' & 'Undeclared' & 'Others' values to Gender drop-down menu - Employee Central
• 2585856 - Internal: How to request removal of the upgrade 'Enhancement to Gender Values' after 30 days
• 2294642 - Personal Info Import: Gender Values

SRSD-86162, ECT-66666, COSR-102598, Remove additional Gender option, COSR-60054, Enhancement to Gender Values, Undo grayed out, script, upgrade, rollback, downgrade , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Problem