SAP Knowledge Base Article - Preview

2278625 - BPC MS: Error "The server process could not be started because the configured identity is incorrect. Check the username and password."

Symptom

After running a Data Manager package, an empty window appears when user click on View Status(View Package Status). 
Error appears in the Windows Event logs and the BPC logs :

1. Exception Error Description= System.Runtime.InteropServices.COMException (0x8000401A):
2. The server process could not be started because the configured identity is incorrect. Check the username and password.
(Exception from HRESULT: 0x8000401A)


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Environment

SAP Business Planning and Consolidation 10.0, version for Microsoft

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft

Keywords

view status blank empty package EPM, SAP BPC, MS, SAP BusinessObjects, Data Manager, Package status, View Status, View Package Status, empty, identity, change password, COM+, BPCDM The server process could not be started because the configured identity is incorrect. Check the username and password Exception from HRESULT: 0x8000401A , KBA , empty , view , blank , manager , epm , bpc , data , ms , status , package , password , EPM-BPC-MS , Microsoft Version , Problem

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