SAP Knowledge Base Article - Public

2279492 - NewHire Paperwork link not redirecting to NES wizard from Employee Portal - Onboarding

Symptom

1. Unable to go to NES wizard from Employee Portal.

2. Complete New Hire Activity Link is redirecting to BizX login page.

Reproducing the Issue

1.Create a New candidate and click the Employee Portal link from Welcome Email.

2. From Employee Portal page click on Complete NewHire Paperwork or New Employee Wizard link or Get started button.

3. This will redirect to BizX login page.

13284 -issue.png

13284 -issue1.png

Cause

1. Due to incorrect configuration. As the links mapped to {SiteURL}/NotificationWizard.aspx?NotificationId={NotificationId}&AccountName={AccountName} and @LinkToApplicantPage@ We are not able to go to NES wizard.

2. Complete NewHire Paperwork link works just from iframe (from bizx), Expected Behaviour.

Resolution

1. Change the URL links to @LinkToNES@

13284 -AppConfig-2.png

2. Hide the Complete NewHire Paperwork link from AppConfig page by setting key: HideCompleteNewHirePaperworkLink to true.

13284 -AppConfig-3.png

Keywords

KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1511