2279497 - Business Configuration is locked. Data models are currently synchronized. - Employee Central

While trying to access Manage Business Configuration, an error is displayed:

Business Configuration is locked. Data models are currently synchronized. Please try again later.

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• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central

1. Go to Admin Center > Manage Business Configuration;
2. Notice the error when Manage Business Configuration page is being loaded.

If BCUI is locked, it can be because Succession Data Model and MDF aren’t in sync. It’s recommended to upload the SDM again and check if BCUI is unlocked.

In case it is not:

• Please check Synchronize Business Configuration job results and identify which issue has been identified clicking on "Details". After that, please remove the fields that were pointed out in the job results from the Succession Data Model and re-upload it;
• If the job has now been completed without errors and BCUI is still locked, please run the following job: MDF Object Definition to DB SYNC;
• For information on how to create, schedule, and monitor a job, refer to the Setting Up Jobs section.

Workaround:

1. Go to Manage Data;
2. Select the Object Type "ActivityListObject" and object "root";
3. Set the field "locked" to "No" > Save;
4. Run "Synchronize Business Configuration" job.

If needed, please apply this workaround temporarily as the recommended approach is to correct the Data Model.

Note: when a field is defined in Manage Business Configuration and does not appear in UI even if all permissions are granted, it is possible that the field is not maintained in Succession/Country-Specific Data Model. Please download the Data Models and check. In case it is not maintained, please add the required fields and re-upload Data Model.

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FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide - Implementing and Managing Business Configuration (BCUI)

Chapter: Synchronizing the Succession Data Model with Metadata Framework (MDF)

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions