SAP Knowledge Base Article - Public

2279507 - Merging Duplicate Candidates in SuccessFactors Recruiting


When a user merges two candidates, utilizing the Manage Duplicate Candidates feature, is the referral information carried over to the master profile when two duplicate candidate profiles are merged?

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SAP SuccessFactors Recruiting

Reproducing the Issue

  • The user has a candidate that has been referred multiple times to various jobs by a single referrer.
  • This candidates has duplicate profiles which need to be merged however the user does not want to lose any of the referral data already on the profile to be removed.
  • Let there be two duplicate profiles as shown below:



  • Both these profiles have different referral data.
  • What happens if they are merged?
  • Will the data be carried over to the master profile?


  • Yes. Post merge, the referral data will be consolidated in the master profile as shown below:


  • Hence, the user can conclude no referral data is lost post candidate profile merge for duplicate candidates.


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SAP SuccessFactors Recruiting all versions