Symptom
** As per the RCM Guide -
● Beginning in Q4 2019, the option "Enable e-mail Verification for Career Site" is removed from Company Settings in Provisioning. Instead, enable the "Career Site E-Mail Notification
> option to send the verification emails in the CAS enabled instances. The "Career Site E-Mail Notification
> option is available in, Admin Center Recruiting Email Triggers . Previously, if you’ve enabled the Career Site E-Mail Notification option, it’s enabled by default in Q4 2019 CAS enabled instances.
● When the one-time password for email address verification is enabled, the setting of Career Site E-Mail Notification email trigger is ignored (if enabled). **
Unable to find "Career Site E-Mail Notification" trigger in Recruiting Email Triggers.
Environment
SAP SuccessFactors Recruiting Management (RCM) - All versions
Reproducing the Issue
1. Go to the Admin Tools -> Recruiting Email Triggers.
2. Search for "Career Site E-Mail Notification" trigger.
3. Unable to locate the trigger.
Cause
The "Career Site E-Mail Notification" will only be visible if "Enable E-Mail Verification for Career Site" option is enabled in provisioning.
Resolution
Please engage a partner or Professional Services if you wish to enable E-Mail Verification for Career Site at provisioning.
1. Go to the Provisioning -> Company Settings
2. In Company Settings under Recruiting, enable the option "Enable E-Mail Verification for Career Site".
Note: Once this option is enabled in provisioning, all the external candidates need to activate their accounts after creating a new account on the career site.
For existing candidates who have not activated the account, the system triggers the email the next time they sign in to the career site.
Keywords
Recruiting Email Triggers Career Site E-Mail Notification Enable E-Mail Verification for Career Site , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM , Recruiting Management , Problem
SAP Knowledge Base Article - Public