SAP Knowledge Base Article - Public

2279959 - Configuration Changes That Cannot Be Performed Via Admin Center


This KB article explains configuration changes which cannot be performed via Admin Center as many required changes can only be done in the configuration XML 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Central


Note: Only singular (minor) changes can be made by SAP Cloud Product Support in the areas below. This is due to requiring access to Provisioning. Any major updates to Business Processes must be managed as part of an Implementation Project, as downstream/other impacts must be considered if major changes are being made. In such cases, please contact your Implementation Partner.

Also note requests raised for the items below will be processed within 3 to 4 weeks at Low priority. No exceptions.

Sr. N What changes can be done by support Implementation Type What you should provide to support to proceed.
1 Foundation Object configuration


(Multiples require Implementation 2280229)

Name of the field

What action is required in the field?

Where the field should be displayed?

Adding an association mapping?

2 Workflow Derivation (XML only)


(Multiples require Implementation 2280229)

What is the Workflow object ID?

What criteria should trigger the workflow?

Where in the Derivation should the Workflow trigger be placed?

3 Event Reason Derivation (XML only)


(Multiples require Implementation 2280229)

What is the Event Reason object ID?

What criteria should trigger the Event Reason?

Where in the Derivation should the Event Reason trigger be placed?

Legacy Foundation Objects (Manage Organization, Pay and Job Structures) Configuration Changes

These changes can only be performed via Provisioning. Please reach out to your Implementation Partner for assistance.

  1. Adding a new field to any Foundation Objects configuration (Those not yet migrated to MDF)
  2. Removing a field
  3. Adding an Association mapping
  4. Setting a field as mandatory or non mandatory
  5. Changing label of a field
  6. Changing sequence of a field


See Also

KB article 2280229 - What is an Implementation Request in Employee Central?


sf, success factors, ec, config , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , How To


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