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2279994 - "Fatal Error 16315.15.0 in srv__internal_read_packet: length in header (nn) more than packet size(n)" in Backup Server - SAP ASE

Symptom

  • The Backup Server log shows multiple occurences of Error 16315.15.0. For example:

Open Server Session Fatal Error: 16315.15.0: srv__internal_read_packet: Protocol error occurred: length in header (19024) more than packet size(512).
Open Server Session Fatal Error: 16315.15.0: srv__internal_read_packet: Protocol error occurred: length in header (0) less than expected size(8).

  • A few of these errors were reported in the past, but then Backup Server started reporting these errors in sets of 5 in a very particular pattern every day.
     
  • On one occation several of the followng messages were reporetd in the ASE errorlog at the time when Backup Server was reporting Errors 16315.15.0:

kernel  ksmask__rpacket: Invalid tdslength value 21536, kpid: 789119480
kernel  originating node of previous invalid TDS packet: nn.nnn.nn.nn port : 36757


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Environment

  • SAP Adaptive Server Enterprise (ASE)
  • Backup Server

Product

SAP Adaptive Server Enterprise all versions

Keywords

"login packet", port, backupserver, openserver, qualys, scanner, virus, scan, dump , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-OS , Open Server , Problem

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