Symptom
IQ16 'setup.bin' goes to hang status and fails installation.
./setup.bin
./setup.bin -i console
./setup.bin -f file -i silent
There are 6 OS machine(Sun) in this customer. Only two of them could complete installation well.
But the rest of them(4) were failed to install at the stage of ‘Forking JAVA in launching installer’.
[ truss dump from customer ]
- % truss -a -f -vall -D -d -E -o<outputfilename> ./setup.bin
- It was found that the below activity went into a sleep mode and then into a timeout condition.
[truss]
...
25789: argv: /bin/uname ?n
25791: argv: grep jre$
25795: argv: cat /etc/issue
25797: argv: /tmp/install.dir.25411/Solaris/resource/jre/bin/java
..
25797/2: 29.9377 0.0000 memcntl(0xFFFFFFFF5C100000, 56936, MC_ADVISE, MADV_WILLNEED, 0, 0) = 0
25797/2: 29.9378 0.0001 stat("./libjvm.so", 0xFFFFFFFF77EF9F50) Err#2 ENOENT
25411: read(3, 0xFFBFEE38, 128) (sleeping...)
25797/1: lwp_wait(2, 0xFFFFFFFF7FFFE30C) (sleeping...)
...
25797/15: 30.8422 1.0075 lwp_cond_wait(0x100623F48, 0x100623F30, 0xFFFFFFFF5C9FF840, 0) Err#62 ETIME
25797/15: condvar type: USYNC_THREAD
25797/15: mutex type: USYNC_THREAD
25797/15: timeout: 0.999997203 sec
...
...
[ debugging information ]
- Debugging information shows the setup stop proceeding at the Forking JAVA step.
1) export LAX_DEBUG=true
2) ./setup.bin -Dlax.debug.all=true -Dlax.debug.level=3
[LAX debugging]
/BI/gjang/prod/ebf25475>./setup.bin -Dlax.debug.all=true -Dlax.debug.level=3
Preparing to install...
...
Launching installer...
========= VM Command Line ============================================
options: -DACTIVE=true
CLASSPATH:/tmp/install.dir.18832/InstallerData:/tmp/install.dir.18832/InstallerData/installer.zip:
========= Forking JAVA =============================================
Read more...
Environment
IQ 16.0 SP10.x on Sun Solaris 10 SPARC 64-bit
Product
Keywords
"setup.bin" ; "hang" ; "IQ" ; "SYBASE" ; "JAVA" ; "Forking JAVA" ; "install" ; "LAX_DEBUG" ; "LAX_VM" ; "jdk" ; "JVM" , KBA , BC-SYB-IQ , Sybase IQ , Problem
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