Symptom
- How to enable/disable notification by different SuccessFactors modules and features?
- Why swiched off notification do not prevent old ones to be cleared?
Environment
SAP SuccessFactors HCM Suite
Resolution
The "Notification Configuration" included all existing notifications that are delivered by notification service. This includes web notifications that are being sent for Intelligent Services (IS) events. The event center page already covers this, but to simplify the admin experience, the preferences need to be repeated. That means web notifications for IS can be turned on/off at either location.
Pre-requisite Feature(s):
- Role-Based Permission is enabled;
- MDF(Generic Objects) is enabled and "Disable OData API" is unchecked;
- SF Notification is enabled in Admin Center->"Mobile Setting";
- Intelligent Service is enabled;
- Todo is enabled;
- JAM is enabled;
- User has permission "Access Notifications Center Administrator Preferences";
- User has permission "Admin access to MDF OData API";
Accessing the Tool
- Go to Admin Center or use the global
- Search for "Notification Configuration"
- If you have the required permissions mentioned above, the feature will be available for you.
Modules currently Supported:
- Calibration
- Career Development Plan
- Compensation Management
- Employee Central
- Goals Management
- Learning
- Talent Management
- Recruiting
- Succession Management
- Jam
Existing push notifications supported by the mobile app: To-do – Notifications related to to-do framework when a user receives a to-do assignment. Currently these are from RCM (job requisitions, interview assessment, offer approval), PM (PM form), EC (workflow steps).
Notifications related to Jam: Currently these are @mention, reply, task assignment, group invitation.
Important note: Even when notifications are switched off, old ones will still remain in the system until they expire.
See Also
Keywords
Notification Configuration, Intelligent Service email, e-mail, notifications, Jam, swiched off, notifications, modules, enable notifications, disable notifications, , KBA , LOD-SF-PLT-NOT , Email Notifications , How To