SAP Knowledge Base Article - Public

2281076 - Users not notified of mandatory training assigned

Symptom

Users were not notified after being assigned a mandatory curriculum by an Assignment Profile

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Run AP to assign curriculum
  2. Run Learning Plan Change APM
  3. End user does not receive notification

Cause

The application is designed to NOT notify users when a curriculum contains items they have completed in the past (part of the same curriculum, free floating or part of another curriculum) UNLESS "ignore previous completion" is checked on the curriculum (content > edit).

Resolution

  1. Open the Curricula record > click on the Content tab > click on Manage Content > select Edit on Item in question
  2. Check the box for Ignore previous completion older than X days

Keywords

SAP, SF, Successfactors, LMS, notification, training, assignement, mandatory, assignment profile, curriculum, curricula, learning plan, , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions