2281517 - Html Tags Error returned when running Report Table Online or Export to Excel

Symptom

You try to Run any report Online or Export to Excel and get an error like the one below:

Html tags returned when running Table report online

Note: In this case you are sure the reports was working before.

Environment

SAP SuccessFactors HXM Suite
Report Table

Reproducing the Issue

You login the instance
Reporting > Table report
Run any report online
Result in error. For example:

<html>
<head>
<title>Error</title>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
</head>
<body>
<div id="birt_errorPage" style="color:red">
<span id="error_icon" style="cursor:pointer" onclick="if (document.getElementById('error_detail').style.display == 'none') { document.getElementById('error_icon').innerHTML = '- '; document.getElementById('error_detail').style.display = 'block'; }else { document.getElementById('error_icon').innerHTML = '+ '; document.getElementById('error_detail').style.display = 'none'; }" > + 
There is no report design object available. 
<pre id="error_detail" style="display:none;" >
org.eclipse.birt.report.exception.ViewerException: There is no report design object available. 	at org.eclipse.birt.report.context.ViewerAttributeBean.__init(ViewerAttributeBean.java:226) 	at org.eclipse.birt.report.context.BaseAttributeBean.init(BaseAttributeBean.java:233) 	at org.eclipse.birt.report.context.ViewerAttributeBean.<init>(ViewerAttributeBean.java:118) 	at org.eclipse.birt.report.context.BirtContext.__init(BirtContext.java:44) 	at org.eclipse.birt.report.context.BaseContext.<init>(BaseContext.java:69) 	at org.eclipse.birt.report.context.BirtContext.<init>(BirtContext.java:30) 	at org.eclipse.birt.report.servlet.ViewerServlet.__getContext(ViewerServlet.java:150) 	at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doGet(BirtSoapMessageDispatcherServlet.java:151) 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) 	at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327) 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) 	at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java) 	at org.apache.axis.transport.http.AxisServlet.service(AxisServlet.java) 	at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122) 	at org.eclipse.birt.report.servlet.ViewerServlet.service(ViewerServlet.java) 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 	at org.eclipse.birt.report.filter.ViewerFilter.doFilter(ViewerFilter.java:68) 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 	at com.successfactors.analytics.filters.ReportConvertingFilter.doFilter(ReportConvertingFilter.java:653) 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 	at com.successfactors.analytics.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:237) 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 	at org.jboss.seam.web.ContextFilter.doFilter(ContextFilter.java:57) 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 	at com.successfactors.perflog.ui.PerfLogBaseFilter.doFilter(PerfLogBaseFilter.java:167) 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 	at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) 	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230) 	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:173) 	at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182) 	at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84) 	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) 	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104) 	at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157) 	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) 	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241) 	at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:437) 	at org.apache.coyote.ajp.AjpProtocol$AjpConnectionHandler.process(AjpProtocol.java:381) 	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) 	at java.lang.Thread.run(Thread.java:812) </pre>
</div>
</body>
</html>

Cause

Such errors may be caused by a temporary inconsistency.

Resolution

If you face similar error with multiple Table reports which were working before you may report an case with the error and timestamp details.

As a temporary wokraround you can Run the report offline or CSV download.

You can do this as following:

Workaround html tags.jpg

Keywords

Html tags
Adhoc Error
Html tags Error
Adhoc not generating
org.eclipse.birt.report.exception

, KBA , ad hoc report error , html tags , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

Product

SAP SuccessFactors HCM suite all versions