Symptom
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After an install or update, in the event some install actions failed, you may notice that some functionality is not available.
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For example, an error such as below is logged in install logs,
[InstallEntDfoWrapper.UploadDFO] UploadDFO Failed [C:\Program Files (x86)\SAP\BusinessObjects\setup\packagestemp\BusinessObjects_AuditEventInfo2_DesignStudio_dfo_frag.xml][InstallEntDfoWrapper.UploadDFO]Exception: [The DFO upload process has encountered a problem. Contact SAP technical support. (FWM 20010)].
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- Windows
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
dfo, manual, packages, packagestemp, install, SIA, files, CMS, FWM 20010, contact, SAP, upload, biinst, htkba, tskba , KBA , bi4 , dfo , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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