Symptom
- Diagnostics Agent does not start on a server where multiple Web Dispatchers are installed.
- Error found in the dev_smdagent log of the Diagnostics Agent:
[Thr 29892] MtxInit: 10000 0 2
F [Thr 29892] *** ERROR => SfEStartupError: SfCControlClient::SfCControlClient: NiBufReceive failed (rc = -6 NIECONN_BROKEN [sfxxcli.hpp 332]
F [Thr 29892] *** ERROR => Operation failed: SfEStartupError: NiBufReceive failed (rc = -6 NIECONN_BROKEN
[sfxxmain.cpp 1173]
F
F ********************************************************************************
F *** ERROR => Cannot connect to parent process.
F ***
F *** Please see section 'Java process initialization issues'
F *** in SAP Note 1316652 for additional information and trouble shooting advice.
F ********************************************************************************
F
F [Thr 29892] *** LOG => exiting (exitcode -21001, retcode 2).
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Environment
- Solution Manager 7.1
- Solution Manager 7.2
- Windows Server (other OSs can also be impacted) on which the Diagnostics Agent is installed.
Product
Keywords
Diagnostics Agent port, DA, Web Dispatcher, Port, WD, Process, Solution Manager 7.1, NIECONN_BROKEN, Cannot connect to parent process, exiting, exitcode -21001, retcode 2 65000 , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
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