Symptom
- Attempting to modify an exiting story in a lumira file results in the error:
An unexpected error occured while upgrading your story to the latest format.
- Once teh error message is closed the Lumira Desktop Compose Room is blank
Environment
- Lumira Desktop
Cause
- Unknown issue with the .sapvi folder.
Resolution
- Delete the .sapvi folder found under your profile directory (%USERPROFILE%) and restart Lumira.
Keywords
blank empty white form screen lums , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , Problem
Product
SAP Lumira, desktop edition 1.0