Symptom
- One of the routing numbers didn't have the correct name of the bank in the Direct Deposit panel
- Will SF automatically update the bank routing number list during quarterly releases.
- Is there a way for us to upload the updated bank name-routing number list as a one-time upload
Environment
Onboarding
Reproducing the Issue
1. Go to Direct Deposit panel on the New Employee Step for a new hire.
2. Enter a routing number.
3. Corresponding to the routing number, the bank name should automatically populate.
Cause
The information in the Data list is not correct
Resolution
To modify bank name for particular routing numder, you should do the following:
1. Go to Onboarding module
2. Go to Refernces Files/Data Lists
3. Find Table Mapped/Banks list
4. Find particular routing number, click "Edit" button and modify the field "Name".
If you have some difficulty with this, please create ticket for CPS team.
Keywords
ONB Direct Deposit Panel , KBA , LOD-SF-OBD , Onboarding , Problem