SAP Knowledge Base Article - Public

2281847 - Update the bank routing numbers in Onboarding

Symptom

  • One of the routing numbers didn't have the correct name of the bank in the Direct Deposit panel
  • Will SF automatically update the bank routing number list during quarterly releases. 
  • Is there a way for us to upload the updated bank name-routing number list as a one-time upload

Environment

Onboarding

Reproducing the Issue

1. Go to Direct Deposit panel on the New Employee Step for a new hire.
2. Enter a routing number.
3. Corresponding to the routing number, the bank name should automatically populate.

Cause

The information in the Data list is not correct

Resolution

To modify bank name for particular routing numder, you should do the following:
1. Go to Onboarding module
2. Go to Refernces Files/Data Lists
3. Find Table Mapped/Banks list
4. Find particular routing number, click "Edit" button and modify the field "Name".

If you have some difficulty with this, please create ticket for CPS team.

 

 

Keywords

ONB Direct Deposit Panel , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1508