SAP Knowledge Base Article - Preview

2282125 - Connector error - Input file encoding is not supported. Please convert it to UTF-8 encoding and try again

Symptom

Connector Failed with the following error:

com.plateausystems.connector.api.ConnectorException: Input file encoding is not supported. Please convert it to UTF-8 encoding and try again. Input File - <filename>.txt

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HCM Suite

SAP SuccessFactors Learning

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Platform all versions

Keywords

SF, success factors, LMS, PLT, platform, BizX, SFTP, UFT-8 format, Implementation Partner, Connector, Failure, error message, Input file encoding, not supported.  , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PRV , Provisioning Changes , Problem

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