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2282307 - SAP Crystal Reports crashes on Report creation Wizard

Symptom

  • SAP Crystal Reports is crashing on "New Report" button clicked
  • SAP Crystal Reports is crashing on File > New > Blank Report
  • SAP Crystal Reports is crashing on File > New > Standard Report  
  • SAP Crystal Reports is crashing on Report Wizard
  • All other functionalities work
  • The error message is : "Crystal Reports is stopped working"


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Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

SAP Crystal Reports 2013

Keywords

shuts down, closes, collapsed , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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