SAP Knowledge Base Article - Preview

2282356 - Use SAP Management Cockpit to disconnect an Agentry mobile user - How To

Symptom

When a user enters the Agentry mobile client and exits without logoff, the user locks and do not know how to unlock it.

How to unlock an Agentry mobile client whose session remained open and do not know the terminal that opened it?


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Environment

SAP Mobile Platform 3.0

SAP Mobile Platform SDK Agentry Client

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0

Keywords

SMP cockpit , KBA , agentry , cockpit , mobile user , disconnect , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , How To

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