SAP Knowledge Base Article - Public

2282382 - Learning plan email notifications are blank for curricula with only requirements

Symptom

In learning plan notifications for curricula without items, only requirements are sending out notifications without learning plan assignment information.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign a curriculum to a user that has requirements only (without items) >
  2. The user receives a notification >
  3. The notification does not contain the curriculum or requirement information.

Cause

The required syntax tags are not included in the notification template.

Resolution

Edit the APM_STUDENT_LEARNING_PLAN_NOTIFICATION template and add the following syntax tags:

  • <REQT_DESCRIPTION_ADDED/> 
  • <REQT_QUAL_ID_ADDED/> 
  • <REQT_TYPE_DESCR_ADDED/>
  • <REQT_DUE_DATE_ADDED/> 

NOTE:

  • Curriculum Title is not an available syntax tag for the learning plan notification (ApmStudentLearningPlanNotification).

Keywords

lms, learning, successfactors, sf, blank, empty, ApmStudentLearningPlanNotification, notification, email, curricula, curriculum , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions