Symptom
Learning Plan notifications for curricula without items, only requirements are sending out notifications without learning plan assignment information.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Assign a Curriculum to a User that has Requirements only (without Items)
- The User receives a Notification
- The Notification does not contain the Curriculum or Requirement information
Cause
The appropriate syntax tags are not included in the notification template.
Resolution
Edit the APM_STUDENT_LEARNING_PLAN_NOTIFICATION template and add the following syntax tags:
- <REQT_DESCRIPTION_ADDED/>
- <REQT_QUAL_ID_ADDED/>
- <REQT_TYPE_DESCR_ADDED/>
- <REQT_DUE_DATE_ADDED/>
NOTE:
- Curriculum Title is not an available Syntax Tag for the Learning Plan Notification (ApmStudentLearningPlanNotification)
Keywords
SF SuccessFactors LMS Learning Management System blank empty missing lack no learning curr curricula curriculum ID title detail info requirement reqt qual ApmStudentLearningPlanNotification plan notification email , KBA , LOD-SF-LMS , Learning Management System , Problem