Symptom
In learning plan notifications for curricula without items, only requirements are sending out notifications without learning plan assignment information.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Assign a curriculum to a user that has requirements only (without items) >
- The user receives a notification >
- The notification does not contain the curriculum or requirement information.
Cause
The required syntax tags are not included in the notification template.
Resolution
Edit the APM_STUDENT_LEARNING_PLAN_NOTIFICATION template and add the following syntax tags:
- <REQT_DESCRIPTION_ADDED/>
- <REQT_QUAL_ID_ADDED/>
- <REQT_TYPE_DESCR_ADDED/>
- <REQT_DUE_DATE_ADDED/>
NOTE:
- Curriculum Title is not an available syntax tag for the learning plan notification (ApmStudentLearningPlanNotification).
Keywords
lms, learning, successfactors, sf, blank, empty, ApmStudentLearningPlanNotification, notification, email, curricula, curriculum , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public