SAP Knowledge Base Article - Public

2282976 - Instructors only receive notification in English language

Symptom

The instructor receives all notifications in English even if the related user has a language preference set to another language.

Environment

Learning Management System (LMS)

Reproducing the Issue

  1. Set the language preference of the related user to your instructor to another locale than English
  2. Generate a notification
  3. The language of the notification is English and not the language of the user

Cause

In the LMS, an instructor is considered a learning resource and not an active user.

The instructor related notifications are the only notifications which will be generated only in English.

Resolution

You may submit a product enhancement (if you cannot find one, but none were submitted when this article was released) or vote for an existing enhancement request.

See Also

2090228 - How to submit an Enhancement Request

Keywords

instructor, instructors, language, preferences, locale, notification, notification language, setting language for instructors , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Product Enhancement

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508