Symptom
Upon a user launching a course from the Learning Plan, a validation error is shown that reads:
- "The item [Item Title' - 'Item ID] could not be found in any library that you have access to"
Environment
SAP SuccessFactors Learning
Cause
The user self-assigned the item via the library but the item was removed from the library that the user has access to later one before the user could complete it.
Resolution
Based off particular business needs, these are the three options:
- As an administrator, manually remove the item from the user's assigned items.
- Add the item back to the library which the user has access to
- Make the item inactive if it's no longer a used item
Keywords
unable, launch, course, found, find, library, have, access, learning, plan, user, item, assigned, lms , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-CAT , Catalog , How To
Product
SAP SuccessFactors Learning all versions