SAP Knowledge Base Article - Public

2283417 - "The item [Item Title' - 'Item ID] could not be found in any library that you have access to" validation error

Symptom

Upon a user launching a course from the Learning Plan, a validation error is shown that reads:

  • "The item [Item Title' - 'Item ID] could not be found in any library that you have access to"

Environment

SAP SuccessFactors Learning

Cause

The user self-assigned the item via the library but the item was removed from the library that the user has access to later one before the user could complete it.

Resolution

Based off particular business needs, these are the three options:

  1. As an administrator, manually remove the item from the user's assigned items.
  2. Add the item back to the library which the user has access to
  3. Make the item inactive if it's no longer a used item

Keywords

unable, launch, course, found, find, library, have, access, learning, plan, user, item, assigned, lms , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-CAT , Catalog , How To

Product

SAP SuccessFactors Learning all versions