Symptom
You are not able to correct a Country Code in Account Address due to the Error message invalid Country.
Environment
SAP Sales Cloud
Reproducing the Issue
- Go to Customer Work Center.
- Click on Accounts.
- Open XYZ Account (XYZ represent the name of the account).
- Go to Address Tab.
- Try to Change a Country Code.
- Error message occurs.
Cause
The error occurs because you deleted the Country from Business Configuration work center before correcting in the Account.
Resolution
Maintain the Country code in Business configuration and then change in the Account. Only delete from Business Configuration after you have certified that no Accounts has the wrong Country Code maintained.
Keywords
Account, Customer, Addres, Country Configuration, Country code , KBA , LOD-CRM-ACC , Account , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions