Symptom
While creating a Performance dashboard an error message appears: "Error Occurred while Calculating Data, please try again later or contact your administrator."
Environment
SuccessFactors HXM Suite
Reproducing the Issue
- Select Analytics
- Dashboard > Select Performance Dashboard
- Error Occurred while Calculating Data
Cause
The issue is due to invalid format of date in user prompted filter value of saved filter preference.
Resolution
You should be able to solve the issue by selecting the Form Date.
- Select the Filter Icon
and two type of filter selection (Standard & More) should appear:
- Select the desired values for the Standard Filter selection
- Expand the More Filter selection
- Under User Prompts, the Form End Date should appear. Such fields are used to enter the Form end Date condition as below:
- Select the desired dates by clicking on the date calendar icon
- Apply the filters
- The dashboard should now populate with data
Keywords
Dashboard 2.0, error, data, performance, dashboard , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem
Product
SAP SuccessFactors HCM suite all versions