Symptom
The time/date formatting in Plateau Report Designer (PRD) displays a 12 or 24 hour format depending on the case (Upper/Lower) format code
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Learning
- Plateau Report Designer
Reproducing the Issue
- Choosing format code MMM-DD-YYYY HH:mm:ss and 02/10/2016 12:00:01am
=> Expectation: the time format stays as 12 hour format
=> System behaviour: the display is 24 hour format
- Choosing format code MMM-DD-YYYY hh:mm:ss and 02/10/2016 00:00:01am
=> Expectation: the time format stays as 24 hour format
=> System behaviour: the display is 12 hour format
Cause
This is the expected behavior of the PRD.
Resolution
- HH => 24hr format regardless of the time format you input in the DateTime preview
- hh => 12hr format regardless of the time format you input in the DateTime preview
Important: Customizing reports is handled by Professional Services. If further assistance is needed, please see KBA 2149831.
See Also
KB article 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]
Keywords
sf, success factors, LMS, PRD, format, date and time, datetime, time stamp, timestamp , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , Problem