SAP Knowledge Base Article - Public

2284675 - Error Message: Missing Entry in Mandatory Field Country of Cust./Suppl. for SEPA Credit Transfer

Symptom

When processing a payment, you receive the following error messages:

"Missing entry in mandatory field Country of cust./suppl. ABC (ABC is the cust./supplier/ business partner ID) for SEPA Credit Transfer."

"Technical error FOP_PAYMED_PREP 024."

"Payment details not determined."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Liquidity Management or the Payment Management work center.
  2. Go to the Payment Monitor view.
  3. Search for the Payment ID XYZ (XYZ is the Payment ID) and select it.

The Payment is in status In Preparation, the Payment method is Outgoing Bank Transfer, there is no Bank Account ID being displayed.

  1. Click the Payment ID to open it and then View All.

You get the following error messages: "Payment method or bank not available." "Payment details not determined."

  1. Enter the Bank Account ID as EFG (EFG is the Bank Account ID).

You get the error message: "Technical error FOP_PAYMED_PREP 024."

  1. Click the Check Button.

You get the following error messages:

"Missing entry in mandatory field Country of cust./suppl. ABC for SEPA Credit Transfer."

"Technical error FOP_PAYMED_PREP 024."

"Payment details not determined."

Cause

The error message is due to missing address information in the business partner master data of the payee.

You can check this as follows:

  1. Go to Business Partner Data work center.
  2. Go to the Business Partner view.
  3. Search for the business partner ABC and select it.
  4. Click Edit Addresses.

No address has been maintained.

Resolution

  1. Go to Business Partner Data work center.
  2. Go to the Business Partner view.
  3. Search for the respective business partner.
  4. Press Edit Addresses.
  5. In the  Addresses tab choose Add Row tab to maintain the address.
  6. Save the new address.

Now you will be able to post the payment.

Keywords

Technischen Fehler bei Zahlung; Zahlung; payment; bank statement; Kontoauszug , KBA , missing entry in mandatory field , country/region , country/region of cust./suppl. , for sepa credit transfer , sepa credit transfer , SRD-FIN-MOP , Payment Management , SRD-FIN-CLM , Cash and Liquity Managment , How To

Product

SAP Business ByDesign all versions