SAP Knowledge Base Article - Public

2285209 - VLS - Config Settings/License missing

Symptom

The VLS license is missing or needs to be installed to be able to implement a VLS vendor.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Administration >
  2. Go to System Administration > Configuration > System Configuration >
  3. Click to "Edit" LMS_ADMIN Configuration >
  4. Set the configuration "vleEnabled" to true >
  5. Click Apply Changes (logging out of the system might be required to update changes) >
  6. Access Learning Administration again >
  7. Go to System Administration > Configuration > VLS Configuration >
  8. No VLS Configuration is present.

Resolution

In order to verify if the affected environment has the required licenses, access Learning Administration > System Administration > Environment > Select Licensed Modules, and check for the License ID: "Virtual Learning".

If the "Virtual Learning" license is not on the list, open a case under the component "LOD-SF-LMS-VLS" with SAP Support, informing the Company ID and Learning URL of the environment where the license needs to be installed. 

See Also

2662493 - SAP SuccessFactors Learning Virtual Learning Service (VLS) User Assistance Documentation Link

Keywords

SF, Success Factors, LMS, learning, configuration, License, Virtual Learning, install, installation, webex, adobe, VLS, zoom, missing, teams , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions