SAP Knowledge Base Article - Public

2285631 - LMS import content tool does not recognize .XLSX files

Symptom

A customer is trying to import an .XLSX file with the content import tool in the LMS

The application displays the accepted format and XLSX is listed but after we click on Browse they cannot find any files with .XLSX.

import_content_extensions.png

Environment

Learning Management System (LMS)

Reproducing the Issue

  1. Content > Tools > Import Content
  2. select  Add new content and click Next
  3. select browse to upload your file
  4. you cannot find your 'xlsx' files

Cause

This is because of Windows search index configuration

Resolution

Depending on your Windows version please review the following links:

See Also

In case an extension is not listed, go to System Admin > Configuration > System Configuration > CONTENT IMPORT

2157694 - How to add extra file formats to the Content Import tool

Keywords

content import tool, Excel files, .xlsx , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors HCM Core 1511