2286276 - Talent Card - Talent Information fields are not displaying as icons

• Talent Flags are displays as text in the Talent Card, but they are configured as icons in the Succession Org Chart. 
• What icon configuration does the “Talent Information” section uses?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Succession Management

The “Talent Information” section of the Talent Card displays up to 6 employee fields. This section can display icons for the field values, if an icon is configured in the system, or the field value, if no icon is configured.

This section uses the icon configuration from the Matrix Grid Reports, which is available for system administrators to change by going to Admin Center > Succession > Matrix grid report icon configuration. The labels that appear if you mouseover the icons are the "Alternate text for Excel export" labels of the "Default" language.

So, if you need to configure a field to appear as an icon in this section, simply configure it as an icon for the Matrix Grid Report in Admin Center > Succession > Matrix grid report icon configuration.

For more information, refer to Wiki Page Matrix Grid Reports - Icon Configuration.

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SAP SuccessFactors Succession & Development all versions