Symptom
- Unable to refresh reports in Crystal Reports Viewer.
- When refreshing a report, it does not prompt for the parameters in Crystal Reports Viewer.
- Reports opened from the SAP BusinessObjects BI Platform in Crystal Reports Viewer, does not display new data when refreshed.
- When refreshing the same report in Crystal Reports designer, it prompts for the parameters and fetch new data, but not in Crystal Reports Viewer.
- Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Crystal Reports Viewer 2013
- SAP Crystal Reports Viewer 2016
- SAP Crystal Reports Viewer 2020
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
- SAP BusinessObjects Business Intelligence Platform 4.3
Product
SAP Crystal Reports viewer 2013 ; SAP Crystal Reports viewer 2016 ; SAP Crystal Reports viewer 2020
Keywords
CRV, CR Viewer, CRViewer, standalone CR Viewer , KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Problem
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