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2286995 - EPM Connection Errors Due to incorrect URL format, Incorrect host definition or incorrect user credentials

Symptom

When connecting through EPM Add-in connection manager, you are getting one of the following general errors:

  1. There is a problem with the XML that was received from the network. See inner exception for more details. Encountered unexpected character '<'
  2. Unable to contact the server. There was no endpoint listening at <your EPM Add-in URL> 

for the second error you will find the following error in Fiddler trace

...<p>URL   call was terminated because the corresponding service is not available.</p>...<br>The termination occurred in system   with error code <b>404</b> and for the reason <b>Not found</b>...<h2>What can I do?</h2>Select a valid URL.


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Environment

  • SAP Business Planning and Consolidation, version for SAP NetWeaver

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

Keywords

Error Screen Box at Logon Does Not State Issue user credentials XML that was received from the network , KBA , connection error , there was no endpoint listening , epm add-in connection error , epm add-in , encountered unexpected character '<' , epm connection error , EPM-BPC-NW-EXC , Excel , EPM-XLS , EPM Excel Client , Problem

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