SAP Knowledge Base Article - Public

2287203 - Two Job Information records being created by Position to Job Info sync

Symptom

There are two records being created in the Job Information of the users upon updating a position is Edit mode in the Position org Chart:

  • Fields in the position are changed and the Higher level Position is changed.
  • Just the Higher-level Position is changed

Environment

SAP SuccessFactors - Employee Central: Position Management

Resolution

The below details the expected behavior for both scenarios:

Change field defined in rule and higher-level position:

  • One record is created for the changes to the position field attributes which are synced via the Position to Job Information Sync Rule.
  • The second record is to sync the manager change. The manager change are synced from the change to the Higher-Level Position on the position is not carried out by the Position to Job Information Sync Rule.
  • This action is carried out by a background job which will sync the manager, this requires a second record to be created.

Change just Higher-level position:

  • One record will be created for the manager change.
  • When this manager change record, is created it will validate the job information data against the corresponding position fields defined in the business rule. If there is a discrepancy in the data, the system will create a second record to update the job information fields to have the same values as the position fields. 
  • When the manager change record is created, if there is any onSave business rules which will change any field values, the system will create a second record to update these field values. 
  • If there is both a discrepancy in the data and any onSave rules to update data, both of these actions will be carried out in the second record created for field value changes. 

Keywords

Position Org chart, Position to Job Info sync, Two records, Job Information, position to job info, sync, synchronize, ECT-99379, PTCH-28004, two records, position, , KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions