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2287597 - SuccessFactors HCM - Patch and Product release information / Contractual Maintenance

Symptom

  1. What is the Contractual Maintenance Window (CMW)?
  2. How does SAP SuccessFactors deliver code changes and fixes?
  3. What is the difference between a patch and a Product Release?
  4. What does SAP SuccessFactors consider when deciding how and when the fix will be released?
  5. How can I find out which issues were fixed during the latest patch and what are the future patch dates?
  6. Where to find the list of Known issues for the current release?
  7. Some useful information about the customer notifications 


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Environment

SAP SuccessFactors HCM

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Contractual Maintenance, code release, Patch, patch, downtime, Quarterly Release, release, schedule, code changes, down time, maintenance, Contractual Maintenance, patch , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC , Employee Central , LOD-SF-LMS , Learning Management System , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , LOD-SF-PM , Performance Management , LOD-SF-CMP , Compensation Management , How To

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