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2287653 - Error: 'Report File Version Too Old', when attempting to open a report in Crystal Reports for Enterprise or Crystal Reports Viewer

Symptom

  • Unable to open some reports.
  • Can't open older report in Crystal Reports for Enterprise or Crystal Reports Viewer.
  • When attempting to open a report in Crystal Reports for Enterprise, or Crystal Reports Viewer, it displays the message:
       
    "Report File Version Too Old
     This report was saved from a version of Crystal Reports older than version 9 and cannot be viewed"

    "To fix problem please open and re-save the report from a version of the Crystal Reports designer application at least as recent as version 9"
      
          
    Too Old.png
     


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Environment

  • SAP Crystal Reports Viewer 2016
  • SAP Crystal Reports Viewer 2020
              
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3

Product

SAP Crystal Reports Viewer 2011 ; SAP Crystal Reports viewer 2013 ; SAP Crystal Reports viewer 2016

Keywords

CRE, CRFE, CR4E, CR for Enterprise, CRV, CR Viewer, Old Crystal Reports , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-RA-CRV , SAP Crystal Reports Viewer , Problem

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