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2288262 - Producer access to Central Workspace (Workarea) errors with 'Connection failed: Forbidden'

Symptom

  • A connection fails when attempting to connect to a Workspace (Workarea) from Producer using Workspace->Administration->Connect with Manager as follows:

    • The first pop-up, 'Connection settings: Select server', obtains the proper URL to the Manager, user, and password.

    • Clicking 'Establish connection' uses the correct base path, establishes a Connection, and the Workspace (or Workspaces) are found.

    • However, clicking 'Next', and selecting the workspace in the 'Connection settings: Select workspace' pop-up window returns the error: 'Connection failed: Forbidden'.

  • Note: As of Enable Now Release 2411 (Version 10.8.9) Workareas have been renamed into Workspaces - but otherwise their functioning is the same.


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Environment

On-Premise SAP Enable Now Producer

Product

SAP Enable Now, author option all versions ; SAP Enable Now, consumption option all versions

Keywords

Producer, Manager, Central Workarea, connect, fail, failure, upload, download, Workforce Performance Builder, WPB, Enable Now, SEN, central workspace , KBA , KM-SEN-PRO , SAP Enable Now - Producer , KM-SEN-IPR , SAP Enable Now - Instant Producer , KM-SEN-MGR , SAP Enable Now - Manager , Problem

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