SAP Knowledge Base Article - Public

2288358 - some currency symbols do not display correctly in downloaded printed statements - Compensation

Symptom

Whenever you use the feature to download printed statements it doesn't display some currencies correctly.
It'll show the wrong value or it'll be blank.

Environment

  • Compensation
  • Variable Pay

Cause

This is because the affected symbols are not supported in the font library used in PD4ML conversion.  see CMP-10004.

Resolution

The font library will be updated on b1905 as per CMP-18807. The following currency symbols will be included in the fix:

  • KHMER CURRENCY SYMBOL RIEL (KHR)
  • KIP SIGN (LAK)
  • TUGRIK SIGN (MNT)
  • DRACHMA SIGN (GRD)
  • PESO SIGN (CUP)
  • HRYVNIA SIGN (UAH)
  • INDIAN RUPEE SIGN (INR)
  • TURKISH LIRA SIGN (TRY)
  • RUBLE SIGN (RUB)
  • RIAL SIGN (IRR, OMR, QMR)

Note that other currency symbols may be affected by the issue but not necessarily included in the fix. As a workaround, please try the following:

  • Printing the statement as HTML instead of PDF
  • editing the statement XSL as per CMP-17622. NOTE: please contact product support or your implementation partner. Note that custom templates will be supported by implementation going forward, and that Product Support will only support minor year-over-year changes for such templates. 

See Also

 2084847 - Compensation Statements- Advanced Configuration using .xsl files

Keywords

compensation statements
currency symbols , KBA , LOD-SF-CMP-PS , Personal Statements , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602 ; SAP SuccessFactors HCM Suite 1605 ; SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508