Symptom
Whenever you use the feature to download printed statements it doesn't display some currencies correctly.
It'll show the wrong value or it'll be blank.
Environment
- Compensation
- Variable Pay
Cause
This is because the affected symbols are not supported in the font library used in PD4ML conversion. see CMP-10004.
Resolution
The font library will be updated on b1905 as per CMP-18807. The following currency symbols will be included in the fix:
- KHMER CURRENCY SYMBOL RIEL (KHR)
- KIP SIGN (LAK)
- TUGRIK SIGN (MNT)
- DRACHMA SIGN (GRD)
- PESO SIGN (CUP)
- HRYVNIA SIGN (UAH)
- INDIAN RUPEE SIGN (INR)
- TURKISH LIRA SIGN (TRY)
- RUBLE SIGN (RUB)
- RIAL SIGN (IRR, OMR, QMR)
Note that other currency symbols may be affected by the issue but not necessarily included in the fix. As a workaround, please try the following:
- Printing the statement as HTML instead of PDF
- editing the statement XSL as per CMP-17622. NOTE: please contact product support or your implementation partner. Note that custom templates will be supported by implementation going forward, and that Product Support will only support minor year-over-year changes for such templates.
See Also
2084847 - Compensation Statements- Advanced Configuration using .xsl files
Keywords
compensation statements
currency symbols , KBA , LOD-SF-CMP-PS , Personal Statements , Problem