SAP Knowledge Base Article - Public

2288537 - Some locales are not available as Primary Locale in the quiz creation screen

Symptom

When creating a quiz, one of the locales that is present in References>Geography>Locales cannot be selected as Primary Locale from the drop down menu.

Environment

All LMS versions

Reproducing the Issue

  1. Go to Admin> Content> Quizzes
  2. Click Add New
  3. One or some of the locales that are active in the instance cannot be selected in the field Primary Locale
  4. When going to References>Geography>Locales, in the Summary tab: Use By field is set to User

Cause

Previously, language licences were segregated between User and Admin use.

Resolution

  1. Go to References>Geography>Locales
  2. select the language that cannot be found when creating the quiz
  3. change the value in the field "Use By" from User to Both
  4. Click Apply Changes

Locale Setting.PNG

 

The language will now show in the drop down menu for Primary Locale when creating a new quiz.

Keywords

locale, language, missing , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508