Symptom
When creating a quiz, one of the locales that is present in References>Geography>Locales cannot be selected as Primary Locale from the drop down menu.
Environment
All LMS versions
Reproducing the Issue
- Go to Admin> Content> Quizzes
- Click Add New
- One or some of the locales that are active in the instance cannot be selected in the field Primary Locale
- When going to References>Geography>Locales, in the Summary tab: Use By field is set to User
Cause
Previously, language licences were segregated between User and Admin use.
Resolution
- Go to References>Geography>Locales
- select the language that cannot be found when creating the quiz
- change the value in the field "Use By" from User to Both
- Click Apply Changes
The language will now show in the drop down menu for Primary Locale when creating a new quiz.
Keywords
locale, language, missing , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , How To
Product
SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508