SAP Knowledge Base Article - Public

2288730 - Clarification on Learning History Portlet - LMS

Symptom

  • Where does the information generated on the Learning history portlet come from?
  • Why does tha data appearing on the Portlet differ from the one showing in Adhoc Report?

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

  • SAP SuccessFactors Learning Management System
  • SAP SuccessFactors People Profile

Reproducing the Issue

Go to Employee Profile tab and select Learning history portlet

Learning History portlet.png

Result: the data appearing in the portlet differs to what shows in the Ad Hoc report.

Cause

Expected behaviour

Resolution

  • The information generated in the Portlet is coming directly from Learning Management System
  • However the information shown in the Report is coming from the Development Plan

Note: The portlet can only show the Course Name, Type of course and the Completion Date - or show 'Incomplete' if not completed. For more details on reports, see references below.

Keywords

KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , How To

Product

SAP SuccessFactors Succession & Development all versions