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SAP Knowledge Base Article - PreviewSymptom
- Error: "Unable to retrieve the document with obsolete token" when opening Desktop Intelligence reports in all the machines belonging to specific site.
- All the other machines from another site can access to the deski reports without problems.
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Environment
SAP BusinessObjects Enerprise XI 3.1
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
deski reports, obsolete token, specific machines, specific hosts. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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