SAP Knowledge Base Article - Public

2288957 - PGP Encrypted Attachment Bulk Upload Fails

Symptom

When trying to import a PGP encrypted file for the bulk attachment upload, the import fails with the following message:

“The import file has an invalid file. Please provide Zip file.”

Environment

SAP SuccessFactors Employee Profile

Cause

This is due to the verification that the Live Profile Import executes to validate the file that is being imported, as the bulk attachment upload requires a ZIP file to be provided (PLT-40771).

Resolution

To be able to import a PGP encrypted file for the bulk attachment upload, the file should be named with “.zip” at the end of the file, even if it is a PGP encrypted file. Therefore, after encrypting the file, you should change the extension from “.zip.pgp” to “.zip”.

See Also

2218874 - Upload of attachments to Employee Profile - SAP Employee Profile

Keywords

PGP Encrypted Attachment Bulk Upload Fails, PGP, Encrypted, Attachment Job, Live Profile Import, Bulk Upload, Fail, Error, zip, extension, import file, csv, , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-JOB , Scheduled jobs , Problem

Product

SAP SuccessFactors HCM suite all versions