2289034 - E-mail's size does not match between SOST and SAPConnect trace

Symptom

Sending an e-mail with attachment from SAP system, the following error message occurs:
"Cannot process message; maximum size exceeded'.

However, checking the current size described by the error message, it does not match comparing to the e-mail's size in SOST, opening the file itself or counting the size entries in the SAPConnect trace.

Environment

SAP NetWeaver 7.0x or above.

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

XS850, so, SOXS850, MAXLEN_BODYPART_SMTP, Cannot process message, maximum size exceeded, mail size , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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