SAP Knowledge Base Article - Public

2289348 - Sales Territory ID Field Not Available For Opportunity Advance Search Help Personalization/ Adaptation

Symptom

While performing personalization or adaptation Sales Territory ID field not available for Opportunity view advance search help.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales workcenter.
  2. Select Opportunity view.
  3. Select Advance Search Help icon.
  4. Go to Personalization or Adaptation mode.
  5. Under screen layout SectionGroup2 you can see the Sales Territory ID field not available for selection.

Cause

Because if the Territory Management is not scoped then the Sales Territory ID field not available for Opportunity advance search help personalization/ adaptation

Resolution

To enable the Territory Management steps to follow.

  1. Go to Business Configuration work center.
  2. Select Implementation Projects.
  3. Select Edit Project Scope.
  4. Navigate Scoping tab.
  5. Select Sales element.
  6. Expand and select Account and Activity Management.
  7. Check Territory Management.
  8. Confirmation.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

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