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2289706 - Compatibility of SAPPDFPRINT patches to SAPGUI/SAPSprint

Symptom

The below KBA is only relevant if:

  • SAPSprint is older than 760/1
    Or
  • SAP GUI is older than 760/2

PDF spools have to be printed with SAPPDFPRINT, as described in SAP Note #1444342 - "Device type-independent printing of ADS forms".
However, when such a PDF spool will be printed, either only one part of the document is printed, or nothing is printed.
If the sapwin_*.log trace file is checked, this error can be found:

Error: Version x.x.xxxxx.x of pdfprint.dll is not compatible.


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Environment

  • SAPSprint 740 (all patches), 750 (all patches), 760/0
  • SAPGUI 740 (all patches), 750 (all patches), 760/0, 760/1
  • SAPPDFPRINT 740 (all patches), 750 (all patches)

Product

ABAP platform all versions ; SAP ERP all versions ; SAP NetWeaver Application Server all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

kompatibilität, versionsmanagment, inkompatibilität, Adobe Document Service, IFBA, interactive forms by Adobe, X86, X64,SAPSPrint compatibility , KBA , BC-CCM-PRN , Print and Output Management , BC-SRV-FP , Forms Processing , Problem

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