SAP Knowledge Base Article - Public

2289831 - Sign Date mismatch in I9 and the report - Onboarding

Symptom

I see 2 different sign date for the same employee. For example, Employee sign date for Tom in the US I9 form is 12/02/2015 but when i run the report i see 12/15/2015 as the employee sign date. Why is this discrepency?

Environment

Onboarding

Reproducing the Issue

While processing the onboarding activity sign the Us I9 form on a particular date(12/02/2015) and then sign another form in a different day (12/15/2015). Signing different forms on different days is possible.

Cause

The key employeesigndate will hold the date when the last form was signed. So when a report is run, the last signed date will be reported whereas individual forms will have the correct sign date for that particular form.

Resolution

Please make sure that all the forms are signed on a particular date. Check all the forms for that hire and get the last sign date. That date will be displayed in the report. To get the exact sign date for any particular form, then you can check it in audit trail.

Keywords

Onboarding, ONB, Employee sign date , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1508