SAP Knowledge Base Article - Public

2290213 - Both the Propagate and Synchronize options are unavailable to select in an Assignment Profile

Symptom

  • Admin is unable to manually propagate or synchronize assignment profile. 
  • Both the Propagate and Synchronize option are unavailable to select within the Assignment profile.
  • The Assignment profile is not synchronized as per scheduled Assignment Profile Synchronization APM.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

If Assignment Profile has been scheduled to Propagate or Synchronize on a future date, then both the Propagate and Synchronize options will be unavailable.

Propagate Future.jpg

Resolution

This is expected behavior of LMS.

The Assignment Profile will Propagate/Synchronize based on the schedule date and time for that specific AP and not based on scheduled date and time for the Assignment Profile Synchronization APM.

Keywords

Assignment profile, propagate, synchronize, greyed out, assignment profile synchronization APM, unavailable to select , KBA , LOD-SF-LMS-ASP , Assignment Profile , Problem

Product

SAP SuccessFactors Learning all versions