Symptom
- Admin is unable to manually propagate or synchronize assignment profile.
- Both the Propagate and Synchronize option are unavailable to select within the Assignment profile.
- The Assignment profile is not synchronized as per scheduled Assignment Profile Synchronization APM.
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Cause
If Assignment Profile has been scheduled to Propagate or Synchronize on a future date, then both the Propagate and Synchronize options will be unavailable.
Resolution
This is expected behavior of LMS.
The Assignment Profile will Propagate/Synchronize based on the schedule date and time for that specific AP and not based on scheduled date and time for the Assignment Profile Synchronization APM.
Keywords
Assignment profile, propagate, synchronize, greyed out, assignment profile synchronization APM, unavailable to select , KBA , LOD-SF-LMS-ASP , Assignment Profile , Problem