SAP Knowledge Base Article - Public

2290277 - Block Description not showing in Print/PDF

Symptom

Portlet description doesn't show in the print preview or PDF print of Employee Profile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to Employee Profile
  2. See the portlet description

    1.png

  3. Click on Print/PDF

    2.png

  4. See there is no portlet description in the print preview file

    3.png

Resolution

Please be informed that this is a known gap.

As per the current product design, Employee Profile Print/PDF does not support portlet description i.e. we ca not see portlet description in the print preview page.

There is already an open enhancement for the same and the fix date for the same is not confirmed by our Product Manager, yet.

I suggest clients to add this idea to the "Succession and Development Ideas" section of this forum. The more votes an idea receives from Community, the more chances it has to be considered to become an enhancement sooner.

Keywords

Portlet description, block description, print/pdf, missing, help text, , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions