Symptom
- When working with CRM IC WebClient, the agent might experience white screens, blank pages and screen freezing issues.
- Sometimes, when working with an E-mail, WebClient gets hanged and Javascript information "XXXX.com is not responding due to a long-running script" is observed.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
function getAddressData(fieldId); str = str.replace(res,""); pos1 = str.indexOf("<"); while (pos1 > -1); , KBA , CRM-IC-FRW , Framework , CA-WUI-UI , User Interface , CRM-IC , Interaction Center WebClient , Problem
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