SAP Knowledge Base Article - Public

2290681 - Error When Trying to Set a Field Mandatory in Manage Business Configuration

Symptom

When trying to set a field, say Gender, as mandatory in Manage Business Configuration the below error is displayed:

Field gender is mapped to the required element gender in the profile. An enabled field of a HRIS Element must not be mapped to a mandatory standard element. Set the standard element to not mandatory or disable the field gender.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Manage Business Configuration

Reproducing the Issue

  1. Navigate to Admin Centre > Tool Search > Manage Business Configuration.
  2. Update a field, Gender in this case, to be Mandatory.
  3. Error is displayed and restricts setting the field to Mandatory.

                                                          Gender_Mandatory.PNG

Cause

  1. The error indicates there is an HRIS sync enabled for the field Gender between EC and EP.
  2. When the sync is initiated to a field from EC to EP, the EP field should never be a mandatory field.

Resolution

  1. Navigate to Admin Centre > Tool Search > Manage Business Configuration.
  2. Expand the Employee Profile and then select Standard Elements.
  3. Scroll down and select the field, Gender in this case.
  4. Set the field not to be Mandatory.
  5. Now set the field Gender in Employee Central > Personal Information as Mandatory.
  6. No error will be thrown and the changes will be saved successfully.

Keywords

Mandatory standard element, Manage Business Configuration, error, success factors, ec, BCUI, Field, is mapped to the required element in the profile, An enabled field of a HRIS Element must not be mapped to a mandatory standard element, Set the standard element to ‘not mandatory’ or disable the field, EP, standard element , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions