Symptom
You want to manually create a new user in SAP Hybris Cloud for Customer. But while you select the Organizational Unit ID XYZ (where XYZ represents the Organizational Unit ID) from the Value Help, the system throws an exception.
Unexpected error during backend processing
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to Master Data Replication work center
- Select the Employees view under Import
- Find the Remote Employee ID
- Select the Actions | New Manual Snapshot-Based Data Replication Request button
- Select Organizational Unit ID XYZ from the Value Help
- Result: You receive an exception
Cause
You have chosen incorrect option Actions | New Manual Snapshot-Based Data Replication Request button
Resolution
To create an Employee manually in the staging area, select Actions | New Manual Complete Data Replication Request button as below:
- Go to Master Data Replication work center
- Go to Import view
- Select the Actions | New Manual Complete Data Replication Request
- Fill the required data on the different tabs
- Select Save
- Select Replicate button to create the employee in SAP Hybris Cloud for Customer
Or
- Go to Data Integration work center
- Go to Complete Master Data Replication view
- Select the Actions | New Manual Complete Data Replication Request
- Fill the required data on the different tabs
- Select Save
- Select Replicate button to create the employee in SAP Hybris Cloud for Customer
Keywords
New Manual Complete Data Replication Request, New Manual Snapshot-Based Data Replication Request, Data Integration, Complete Master Data Replication, Master Data Replication , KBA , replicate , organizational unit id , complete master data replication , master data replication , data integration , LOD-CRM-EMP-RPL , Employee Replication , How To