SAP Knowledge Base Article - Public

2290911 - Learning: Check mark options are not displayed if Font download under browser security is disabled in IE

Symptom

In quiz, answers and check marks are not displayed in IE

Environment

Learning Management System 

Reproducing the Issue

  1. Open IE browser
  2. Go to Security > Font Download > Select disable
  3. Apply changes
  4. Now launch quiz in IE and on clicking "Check answer" button it does not display checkmark 

Resolution

  • Application functionality are always tested on default browser settings so SuccessFactors cannot guarantee if any changes made in broswer setting will allow LMS to function correctly.
  • It is advisable to not make changes to the browser default setting for the product to function as per design

 

Keywords

check mark, quiz, IE11, font download disable, check mark not displayed , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors HCM Core 1511